Privacy Policy

Information we process

• Account details provided through Google sign-in, such as your name, email address, profile image, and account identifier.
• Goals, quests, tasks, schedules, task responses, skill ratings, completion history, and progress you record.
• Messages sent to the AI assistant or public monthly-focus tool, their responses, and related task context and usage records.
• Technical information needed to operate and secure the service, such as session identifiers, IP addresses, browser details, time zone, and error logs.
• Information you send us when asking for support.

You can use the monthly-focus tool without an account. Its messages and results are still processed and retained with an anonymous session to provide the conversation. Avoid including secrets or unnecessary sensitive information.

How we use it

We use this information to sign you in, save your work, generate useful next steps, track progress, respond to support requests, prevent misuse, and diagnose failures. Where a legal basis is required, we rely on providing the service you request, our legitimate interests in maintaining and securing it, legal obligations, or consent where applicable.

AI processing

When you use AI features, we send your messages and relevant goal, task, or progress context to our AI service providers, including DeepSeek. This also happens when the app prepares a first step or assesses completed work. Providers process that information under their own terms and privacy policies. Avoid entering secrets or sensitive information that is unnecessary for your task.

If you choose voice input, we send your recording to OpenAI for transcription. The resulting text is used as your input. The transcription service handles the recording under its own retention and privacy terms.

Service providers and sharing

Google provides sign-in and website analytics. Supabase hosts our application database, and Vercel hosts the web app. Our hosting and AI providers process information needed to deliver their services. Paddle processes payment and billing information as Merchant of Record under its Privacy Notice. For Android purchases, Google Play processes payments under Google’s Privacy Policy. We store the Play purchase token, subscription state and expiry linked to your app account to verify purchases and restore access. We do not store full payment card details.

We may disclose information when required by law or to protect users and the service. Providers may process data outside your country, subject to applicable data protection requirements.

Analytics

Google Analytics runs when you visit and receives the page address with supported campaign tags, referring site, browser and device details, and approximate location derived from your connection. Other query parameters and URL fragments are omitted. Campaign tags identify promotions and must not contain personal information. We also record action names when a plan is saved or work is recorded, and whether the input came directly from you or through Ginger. These events contain no task text, task identifiers or account identifiers. We disable advertising signals and do not send your account identity, goals, tasks, or AI conversations. You can limit analytics through your browser settings or Google’s Analytics opt-out add-on.

Content reports and feedback

If you choose Report on an AI response, we send your explanation and the response shown in the report form to Sentry so we can investigate. The report does not include your other messages, screenshots or a session recording. Sentry also processes diagnostic information needed to operate the service. Avoid adding unnecessary personal information to a report.

If you choose Send feedback, we send your message, the email address you optionally add, and the app page you were on to Sentry so we can read and reply.

Cookies and browser storage

We use cookies to maintain sign-in, connect your first-step trial to your session, and measure site usage. Browser storage may keep draft answers and interface preferences. You can clear these through your browser settings, though doing so may sign you out or remove unsaved drafts.

Retention and security

We keep account and work records while needed to provide the service. The monthly-focus tool uses an anonymous browser cookie that expires after 30 days; clearing it removes this browser’s link to that session but does not itself delete the AI conversation. Starting over also creates a new result without deleting the prior conversation. Contact us promptly if you want an identifiable session deleted; after clearing the cookie, we may be unable to identify which anonymous session was yours. Support, security, usage, and any billing records may be retained as needed for resolving issues, preventing fraud, and meeting legal obligations. Deleted information may remain temporarily in backups. We use access controls and encrypted connections to protect information, but no system can guarantee absolute security.

Your choices and rights

You can edit your work in the app. To request access, correction, a copy of your information, or account deletion, email welcome@mail.playthislife.com from your account address. We may ask you to verify ownership. Depending on your location, you may also have rights to object to or restrict processing, withdraw consent, and complain to your data protection authority.

See Delete your account for the deletion-request process and data retention details. The account’s full reset clears progress; it does not delete your sign-in account.

Age and updates

Play This Life is intended for adults aged 18 or older. If you believe a child has provided personal information, contact us. We will publish changes to this policy here with an updated effective date.